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Dear Customer,
As the owner of Legacy Building Specialties, I want you to know that I value each relationship we build with our clients. For those of you who have either purchased from us or referred business to us, I want to thank you for this business as well – it is appreciated.
My responsibility to you is to be certain that all of your product and service needs are met in a timely fashion and to provide you with a level of service that is second to none. I understand that you have certain expectations of Legacy Building Specialties and our team members but let me explain what you can expect from me.
- I will always look out for you, your client or your company’s best interest.
- I view Legacy as an extension of your arm to assist you in making specialized decisions.
- I will make sure you get the correct answer to any questions you may have.
- Price is never an issue; we commit to be the most competitive in the marketplace. Legacy will be your one stop shop.
- I will only represent premier manufacturers in the industry, and I ensure they stand behind their products as I stand behind them.
- I have a no-lose policy when it comes to competitors, and if we are not the front runner. I would like to know so I can see what I can do to win your business.
I expect that each one of the Legacy team members support you, your client, or your company in the same fashion.
Please let me know if there is anything I can extend to help you with your purchase.
Tom Pierro
Owner/President
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